Privacy Policy

1. Introduction

At RizzWing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data.

2. Information We Collect

• Personal Information: Name, phone number, email and payment details when purchasing credits.
• Message Data: Text messages or screenshots shared via WhatsApp to generate AI responses.
• Usage Data: Interaction logs to improve service quality.

3. How We Use Your Data

• To provide and improve AI-generated responses.
• To process payments and manage credits.
• To enhance our AI models and service performance.

4. Data Sharing & Security

• We do not sell your data to third parties.
• We may share data with trusted third-party services (e.g., payment processors, WhatsApp API) for service delivery.
• All data is encrypted and stored securely by WhatsApp API

5. User Rights

You have the right to:

• Request access to your stored data.
• Delete your data by contacting us at help@lvlup.click.
• Opt out of marketing communications.

6. Data Retention

We retain conversation logs only for service improvement and delete them periodically.

7. Subscription Management & Cancellation Policy

• Users can manage their subscriptions via the "Manage Your Subscription" button on our website.
• Users receive a link via whatsapp to complete cancellation.
• Once cancellation is processed, auto payments will stop, but users will retain access to paid credits until the end of their billing cycle.
• No refunds are issued for partial usage.

8. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be available on our website.